Reporting a Claim

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To report a claim, click on the appropriate Loss Notice below and fill out completely. It is important that all information is accurate and complete in order to avoid a delay in processing of your claim.

Personal Lines Property Loss Notice (Homeowner, Dwelling & Mobilehome)

Commercial Lines Property Loss Notice (Agents must report Commercial Claims)

Commercial Lines Automobile Loss Notice (Agents must report Commercial Claims)

Commercial Lines General Liability Loss Notice (Agents must report Commercial Claims)

Completed Property Loss notices can be sent in the following manner:

Loss notices received after hours, holidays and on weekends will be processed as a PRIORITY the next business day.

Please allow up to 72 hours for your loss to be received. An adjuster will be in contact with you once it has been received and filed.

Did you know…you can now submit PROOF of REPAIRS to TSGA via email: for priority handling?

Claims Processing – In the Event of a CAT:

For faster processing of reported damages, please email a completed loss notice to or fax the notice toll free to (800)714-7110. A blank loss notice is attached below for your convenience.

We appreciate your assistance in better serving our Insured’s needs.

Loss Notice


If you are insured with a DOMESTIC carrier, please see below for the phone number to call to file your claim:


Aegis (Ranchers & Farmers, Republic Lloyds, Republic Vanguard): 1-800-233-2160

American Reliable, Voyager,and UNIC:




Tower Hill: 


American Bankers: 


GeoVera Specialty Insurance Company:




Other helpful phone numbers and websites:

Texas Windstorm Insurance Association (TWIA)


American Red Cross


Federal Emergency Management Agency:


TSGA @ A Glance

Commercial Lines Business

TSGA is a Commercial Surplus Lines MGA driven to providing a standard of excellence in products and customer service unmatched by our competitors… Learn More

Personal Lines Business

Our specialty is personal lines business and we’ve made it easy to do business with us via our internet based rating program: ISi (Internet Solutions for Insurance)… Learn More

Become a Producer

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Texas Security General
Insurance Agency, LLC.

18545 Sigma Rd.
San Antonio, Texas 78258
Phone: 210-764-1233
Toll Free 1-800-714-6789

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